Paratransit Service
Safe, reliable transit
Coast RTA’s Paratransit Services are designed for persons who are unable to access our fixed routes independently and safely due to physical or mental disabilities.
Who qualifies for Coast RTA’s Paratransit Program?
Individuals who cannot safely board, ride or get to or from a regular public transit bus because of a disability may be eligible under the Americans with Disabilities Act (ADA).
What’s the service area for Coast RTA’s Paratransit Services?
Coast RTA’s Paratransit Services are available in areas of Horry and Georgetown Counties within a ¾ mile radius of any Coast RTA fixed route.
How does Coast RTA Paratransit Program work?
Coast RTA’s Paratransit Program is a curb to curb, shared ride, transportation service. Advanced reservations are required. The service is available to anyone pre-qualified (and certified by a medical professional) on the basis of having a physical or mental disability, whether short-term or permanent.
Passengers requiring extra help to get to the door may request a modification of this policy when scheduling their trips. In such cases, the driver will provide additional assistance on a door-to-door basis.
** Please note that our drivers are not permitted to enter the residence and must be within sight of the bus at all times.
Any persons who are currently ADA certified or qualified for the Coast RTA Paratransit are eligible to ride our Coast RTA fixed routes at no cost, with proper identification.
How do I qualify for Coast RTA Paratransit Service?
To qualify, applicants must have a doctor certify the short-term or permanent disability. Pick-up and drop-off destinations must be within a ¾ mile radius of a Coast RTA fixed route. Coast RTA reserves the right to verify any applicant’s status with a health care professional.
Fares
Fares for Coast RTA Paratransit riders and companions are $2.00 per ride.
Approved and registered attendants are not charged to accompany rider. Companions are permitted to ride for $1.00 fare, as space permits.
Making reservations
Reservations are taken daily from 5 AM to 9 PM and must be made the day before your desired traveled. At the time of the reservation, pick-up times may be negotiated with passengers to insure the most efficient scheduling. For easy reservations, please download the Mobility by Ecolane app.
Coast RTA, at the discretion of the Paratransit Coordinator, may honor a late trip request.
Please have the following information ready:
- Name
- Address
- Telephone number
- Pick up location and address
- Drop off location and address
- The desired time of arrival at your destination
- The desired time for the return pick up
- Whether or not passenger will be using a mobility aid, such as a wheelchair, crutches, etc.
- Whether a companion or assistant will be riding
Cancellations and no-shows
Occasionally, there may be a need to cancel a ride. Please be considerate of others and make any cancellations as soon as possible or at least two (2) hours prior to pick up time.
All cancellations should be directed to (843) 488-0865.
**Please be advised that Coast RTA reserves the right to suspend or deny service to anyone who has excessive cancellations or no shows.**
download the form
If you have mobility difficulties that limit you from using the fixed route accessible buses, you may be eligible to participate in Coast RTA’s Paratransit Program.
Incomplete forms will be discarded. Fields marked with * are required.
Acknowledgment
I agree that I will pay the exact fare, if required, for each trip. I agree to notify Coast’s Paratransit office of any changes in my staus which may affect my eligibility to use the service. I also understand that failure to adhere to the policies and procedures will be grounds for revoking my application and the right to participate in the program. I understand and agree to hold Coast RTA Waccamaw Regional Transportation Authority harmless against all claims or liability for damages to any person, property, or personal injury occuring as a result of my failure to equip or maintain the safety measures of the adaptive equipment or certified guide/service animal that I require for mobility. I have read and fully understand the conditions for service outlined above and agree to abide by them.
Certification of Eligibility Release
I hereby authorize the release of the certification information and any additional information to Coast RTA Waccamaw Regional Transportation Authority for the purposes of evaluating my eligibility to participate in Coast RTA’s Paratransit Program. I further understand that any such information will be kept confidential.